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Privacy Policy

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Introduction

Artfashion.gr is a consulting agency oriented in fashion business. Data privacy and protection is very important to us for everyone who uses our products and services, and who entrusts us with their information. We have written this privacy notice so you can better understand how we collect data, what we do with it and how we look after it. We will tell you how long we keep data and what happens when we no longer need it. We will also outline what rights you have over your data and how we protect and facilitate those rights.

Opting in and out of communications made easy

Sometimes people want to read privacy notices because a business is asking for their permission to contact them for marketing. They want to be sure that, if they agree, it will be easy for them to withdraw permission in the future. We want you to be able to opt out as easily as you opted in. Any marketing email we send you will always have an “unsubscribe” link that will take you off that relevant marketing list. Please remember that you may have subscribed from another email address; you will only be able to use the link to “unsubscribe” from the address to which the marketing email has been sent. We make it easy for you to change your preferences for postal marketing as well, giving clear instructions for opting out on all direct mail.

If you want to change the preferences you have with us for email, you can send us an email at contactus@artfashion.gr.

 

Contents

1. What personal information do we collect from you?

We collect information:

  • when you book an appointment
  • when you register to receive one of our newsletters
  • when you use the website
  • when you attend any of our events
  • if you participate in any research we undertake
  • if you join one of our communities or forums
  • when you enter a competition
  • if you contact us about a query or a complaint

We collect the following types of information:

Contact information

When you use or subscribe to one of our services, such book an appointment, signing up to an email newsletter, entering a competition, joining one of our online communities or participating in any of our research projects, we will ask you to provide information such as your name, email and/or postal address so that we can provide you with the services requested.

General personal information

When conducting surveys or running competitions, in addition to contact information, we may collect other personal information such as your gender, date of birth, marital status, etc.

Online identifiers

When you visit our website, we collect information about your web visit, such as how long you visited, what pages you looked at, your IP address and where you were when you visited, what sort of device you were using when you visited (such as a mobile phone or type of desktop PC, Mac etc), and information identifying the language used by your Device.

Behavioural data

When you visit our websites, we collect data on your online behaviour (eg time spent on website, items clicked on, etc).

When you book an appointment with us, we will collect information about what time and day you are available.

When you register for a newsletter or take part in research, we may collect data about your preferences, tastes and interests.

 

2. How do we use your personal information?

At Artfashion we collect different types of information about people for four main reasons:

  1. To provide personalised services unique to individual users.
  2. So we can monitor and improve the services we offer.

Newsletters

When you sign up to one of our newsletters, you are giving consent for us to use the email address provided to send you relevant content for the brands you have signed up to. You can withdraw this consent for any newsletter by unsubscribing at any time.

Social Media Advertising

We work with social media networks such as Facebook Pixel to show you interest-based marketing content from our brands and selected advertisers if you have viewed Artfashion website. Data collected by the Facebook Pixel may also be anonymised and used in aggregate to help improve the quality and effectiveness of our websites and marketing efforts.

You can limit the kind of tracking and profiling that Facebook undertakes by going to your Facebook account settings. You can also find out more about the pixels and cookies we use on our websites by reading our Cookies policy.

We may also participate in Facebook’s ‘Custom Audience’ service from time to time. This service enables Condé Nast to display to you personalised advertisements when you visit Facebook’s social media platforms. It works by converting your email address to a unique number that Facebook uses to match to unique numbers that Facebook generates from email addresses of its users. Where we use Facebook Custom Audiences, we will only include you if you have consented to receive marketing from us. If you have given us your consent, you can change your mind at any time by unsubscribing (linked in any email we send you).

Research & Insight

We run various user communities, forums and reader panels. We send out research invitations to our research communities, to people who pay for our products and services and to people who have opted in to receive communications from us.

We may sometimes use your gender and age range collected during a survey for building “look-a-like” models. This data is anonymously transmitted to our Data Management Platform (Permutive) and matched with our subscribers and members. This allows us to provide relevant and targeted advertising. If you are interested and want to learn more about these, including how to opt out, please see our Cookie Policy. Please note, opting out of cookies does not mean you will not see any advertisements.

Competitions

When you enter one of our online competitions, we will process your information for the purposes of picking a winner. If you have opted-in to receiving information from us about our products and services (eg receiving subscriptions offers, event invitations, signing up for newsletters etc) then we will use the information you provide to make sure we offer you relevant products and services (based on where you live, your age, gender, tastes, preferences etc). If you have opted-in to receive news and offers from any competition sponsors, we will share your information with them.

Further details about this is outlined in the “who do we share information with” with section.

Partnerships programmes

We work with our partners from the world of luxury goods, fashion, travel and retail so that we can present you with some outstanding offers and opportunities by email. You will only ever receive partner messages from us if you have actively given permission. We won’t disclose your personal information to anyone, the messages will come from us and you can unsubscribe at any time from these messages.

Customer queries and complaints

We process any information you provide when dealing with any complaints or enquiries made by you or legally on your behalf.

The law on data protection sets out several different reasons why a company may collect and process your personal data and it is one of our duties to make sure you understand which of these lawful bases we are using to process your data.

Consent

In specific situations, we can collect and process your data with your consent:

  • When you sign up to any editorial newsletter
  • When you give us your details to enter a competition
  • When you participate in any research, this is with your consent

Legitimate interest

In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests:

  • We personalise the marketing content we provide you

We will only use legitimate interest after we have properly evaluated the data processing and conducted a necessary balancing test. We will also give data subjects the right to object to the processing at any time.

Legal compliance

If the law requires us to, we may need to collect and process your data.

For example, we can pass on details of people involved in fraud or other criminal activity affecting us to law enforcement.

4. Do we share your information with anyone else?

Artfashion and its subsidiaries

We may share your personal information:

Law enforcement organisations

Under certain circumstances we may occasionally be required by law, court order or governmental authority to disclose certain types of personal information and we reserve the right to comply with any such legally binding request.

Marketing partners

With your explicit permission, we may share your information with other companies we are working with, such as competition sponsors. Whenever we share your information with another company, we will always ask for your permission, will name the company and will always be clear that your information will be shared with another organisation.

5. Collecting data on children

We do not knowingly collect and process information from children (anyone under the age of 13). The products and services we offer are generally aimed at people aged 18 and over.

If you are under the age of 13, we ask that you do not give us any information about you or use our websites.

If you are a parent or guardian of a child under 13 and you if you think that your child has used our websites or subscribed to a newsletter or provided their information to us without your consent, please contact us at contactus@artfashion.gr and we will delete and/or stop processing your child’s personal information within a reasonable time.

If you are aged between 13 and 18, we request that you seek your parent or guardian’s permission before providing us with your information or using our websites or apps.

6. How long will we keep data?

We will retain your personal information for as long as necessary to provide the individual service/s you have requested, while taking into account any legal requirements and tax and accounting rules. We do not store customer data for longer than 6 years after the last purchase.

Where you sign up to receive email marketing from us we will retain your e-mail address after you ‘opt-out’ of receiving emails to ensure that we continue to honour and respect that request. To unsubscribe from marketing emails at any time, please click on the unsubscribe link at the bottom of any marketing email and update your account preferences.

In some circumstances you can ask us to delete your data: see ‘Your rights’ below for further information.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

7. Profiling

We may sometimes use the data you share with us, and that we collect about you when browsing our websites and products, to personalise our services and to tailor marketing content. For example, we may use information you have provided to send you information about services we think you may be interested in. If you do not want to receive this material, you can unsubscribe at any point.

8. Cross-border transfers and security

We make sure that we have appropriate security measures to protect your information and make sure that, when we ask another organisation to provide a service for us, they have appropriate security measures and follow the same high standards of security and data protection as we do.

If we or our service providers transfer any information out of the European Economic Area (EEA), it will only be done with the relevant protection (stated under Greek law) being in place.

Our website may contain links to other websites run by other organisations. This privacy policy applies only to Artfashion website‚ so we encourage you to read the privacy statements on any other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you have accessed them using links from our website.

10. Your rights

As a consumer, you have rights when it comes to your data:

  1. The right to be informed. At every point where we are collecting your data, we will inform you of why it is being collected and how it is being processed.
  2. The right of access. If you wish to see what information we hold on you, you may send us what is called a Subject Access request. We will require photocopies of two pieces of identification. We will respond within 30 days of receipt of your request. There is no cost to you in requesting to see your data, but please note that we reserve the right to charge you if you make subsequent requests. You can use the contact details below for a Subject Access Request.
  3. The right to rectification. We offer the opportunity to amend your personal information by contacting us using the details below.
  4. The right to erasure. If you wish to cancel all communications with us, we can anonymise or de-identify your data. Please contact us using the details below. Please make sure you inform us of all email accounts, profiles, names etc that you may have used with us that you wish to erase.
  5. The right to restrict processing. You can opt-out or restrict the processing of your data by:
    • Amending your cookie settings in your browser
    • Unsubscribing from email communications
    • Contacting contactus@artfashion.gr

 

Cookies

This policy outlines what cookies and similar tracking technologies our websites use, how we use them and information on how to opt out of these cookies if you wish to do so.

What are cookies?

Cookies and similar tracking technologies, such as tags, scripts and beacons, are small pieces of code (referred to as cookies hereafter) that are stored on a device (computer, mobile phone, tablet etc) and enable a website to “personalise” itself to users by remembering information about the user’s visit to the website. We also use cookies within emails we may send.

Cookies are used to collect information, where available, about your device, your IP address, operating system and browser type and how you have interacted with our websites.

While cookies are used to identify users and devices, they only ever collect non-personal information such as IP addresses, device IDs. If the data cookies collect are ever merged with any other information with which you have provided us, such as email addresses, these are anonymised in such a way that identification to actual people is impossible.

Why do we use them?

Our websites use cookies to:

  • Store any preferences you have made and display content to you in a more personalised way
  • Evaluate our website’s advertising and promotional effectiveness
  • Gain insight into the nature of our audience so we can tailor our content accordingly

We will always make sure our website contain clear and easy to find information about our cookies.

What types of cookies do we use?

  • Per-session cookies – We only use these while you are visiting our website and they are deleted when you leave. They remember you as you move between pages. They also help maintain security.
  • Persistent cookies – These cookies stay on your computer until they expire or are deleted. We set automatic deletion dates so that we don’t keep your information for longer than we need to.
  • First and third-party cookies – Whether a cookie is ‘first’ or ‘third’ party refers to the website or domain placing the cookie. First party cookies in basic terms are cookies set by a website visited by the user – the website displayed in the URL window. Third party cookies are cookies that are set by a domain other than the one being visited by the user. If a user visits a website and a separate company sets a cookie through that website this would be a third-party cookie

Below is a full list of all the different third-party cookies that we use:

Google Analytics, Google AdSense, DoubleClick Site analytics (Google Analytics) Google (www.google.com) operates the Google Display Network: a collection of millions of websites and mobile applications that are powered by display advertising, including many Google services like YouTube. Google also operates the DoubleClick digital advertising platform: the ad technology foundation to create, transact, and manage digital advertising for the world’s buyers, creators, and sellers. The DoubleClick platform includes the DoubleClick Advertising Exchange and Double Click Bid Manager. To learn more about how Google collect and use information for online advertising, please visit http://www.google.com/intl/en/privacy.html
Facebook Pixel Advertising Artfashion uses Facebook technologies such as the Facebook Pixel to show you interest-based marketing content from our brands and selected advertisers if you have viewed our website. Data collected by the Facebook Pixel may also be anonymised and used in aggregate to help improve the quality and effectiveness of our websites and marketing efforts. You can find out more about Facebook Advertising and manage your Facebook Advertising settings or opt-out of Facebook interest-based advertising at https://www.facebook.com/ads/about/

Opting out of cookies

We provide you with choice over the use of cookies as described in this policy.

Please note that our websites may not work correctly if you change certain preferences, such as disabling all cookies.

Please also note that after applying these settings, you will continue to receive advertising, although it may not be tailored to your likely interests using information collected from cookies and similar technologies on your device.

First Party Cookies. If you’d rather we didn’t use cookies when you visit us, click here for information on how to configure your browser settings to reject cookies. Please note, disabling these types of cookies won’t turn off advertising on our websites and the advertising you see may be less relevant to you.

Third Party Cookies. If you would like to opt-out of third-party cookies, here are some options:

  • If you would like to opt-out of receiving personalised ads from third party advertisers and ad networks who are members of the Network Advertising Initiative (NAI), or who follow the Digital Advertising Alliance’s (DAA) Self-Regulatory Principles for Online Behavioral Advertising, you can by visiting the opt-out pages on the NAI website and DAA website or click here to opt out.
  • Google provides a suite of tools to control its cookies:
    • Google Analytics, which is a tool used to track and report website traffic, provides an out-out browser add-on that can be downloaded here.
    • Google Safety Centre has a tool where you can control the ads you see on Google and control the data used for serving ads to you. It can be found here.
  • If you wish to block other cookies, including those being served by companies that are not part of the NAI or the DAA you can use the browser-level cookie controls described below.

Browser-level cookie controls

Most browsers allow you to manage cookie settings. These settings can usually be found in the ‘Settings’, ‘Options’ or ‘Preferences’ menu of your browser. The links below are provided to help you find the settings for some common browsers.

 

GDPR

With the new General Data Use Guidance (GKPD – GDPR) 2016/679, which asked their questions on May 25, 2018, I established the data of the legal application for the differences that govern their differences in each information. Information on the law can be found here.

At Artfashion.gr we provide you with long-term requirements for access and confidentiality of your personal information.

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